About Webb Fontaine

Founded in 2002, Webb Fontaine is a global trade technology company headquartered in Dubai, with projects spanning the Middle East, Africa, Asia, South America and beyond. We partner with governments worldwide, providing cutting-edge solutions to boost their revenue by streamlining trade and logistics operations across the entire trade spectrum.

At Webb Fontaine, we're crafting a legacy of innovation with a mission to transform the landscape of trade through technology. This wouldn’t be possible without our team of exceptional individuals who are at the core of our success.

Position Summary

The Senior Network Engineer is responsible for analyzing, planning, implementing, maintaining, and troubleshooting network solutions on-premises, at data centers, and across physical, cloud, and hybrid environments in our multinational organization. In this role, you will lead network technology upgrade and expansion projects — including hardware/software installation and integration testing — while coordinating these activities without disrupting other systems or client service delivery. You will also manage, optimize, and maintain existing infrastructure, monitor and diagnose performance issues, and take part in designing and implementing new data center/server room infrastructure for new clients. Our ideal candidate has excellent problem-solving skills and a thorough knowledge of network architecture, administration, and automation. You will work with our team of engineers to optimize network usage and ensure the security and data protection of our networks. The Senior Network Engineer reports directly to the IT Infrastructure Director.

Key responsibilities

• Maintain network availability for corporate, data centers, WAN, and cloud networks.

• Develop and build out network infrastructure for projects, with hands-on involvement in network planning, architecture design, and engineering.

• Install, configure, and maintain network hosts and services such as routers, switches, firewalls, and VPN endpoints.

• Design, implement, and configure next-generation firewalls, including application visibility, threat prevention, network security mitigation strategies, and IDS/IPS solutions.

• Provide technical input in reviewing architecture, policies, and procedures.

• Optimize the reliability, performance, supportability, and security of our production and R&D infrastructure.

• Design corporate standards and develop network enhancements.

• Resolve issues of varying complexity related to network planning, configuration, and optimization.

• Develop solutions using Software-Defined Wide Area Networking (SD-WAN) technologies to connect on-premises networks to cloud environments.

• Recommend network design enhancements to improve cloud services and on-premises system availability and functionality.

• Integrate communication architectures, topologies, hardware, software, transmission and signaling links, and protocols into complete network configurations.

• Develop capacity plans for new and existing infrastructure.

• Perform network maintenance and upgrades (typically during normal working hours, occasionally during evenings or weekends).

• Troubleshoot network issues and outages, overseeing unique or escalated cases.

• Identify and help implement monitoring to ensure the health, performance, and security of production and non-production cloud infrastructure.

• Work directly with ISPs/vendors to resolve network-related issues.

• Manage configuration of network encryption methods, including IPsec site-to-site VPN tunnels.

• Design networking solutions leveraging cloud technology for cloud/hybrid architecture

• Continuously assess and evaluate transformational opportunities leveraging automation for

  greater efficiency and performance.

• Evaluate and apply AI-driven tools and techniques (e.g., AIOps, predictive network analytics, intelligent traffic optimization, automated anomaly and threat detection) to optimize network operations and performance.

• Explore and implement integrations using the Model Context Protocol (MCP) and similar frameworks to connect AI/LLM-based tools with network systems for automated monitoring, diagnostics, and operational tasks.

• Document setup on an ongoing basis for on-premises and cloud environments, including network diagrams.

• Assist in the development and documentation of technical standards and implement approved methods of procedure.

• Mentor and train other team members, particularly junior network engineers, and provide technical leadership across network projects.

• Respond to networking issues generated via alerting systems, service desk, or Tier 1–4 tickets.

• Participate in on-call rotation and respond to after-hours alerts.

• Perform other duties as required. This list is not intended to be a comprehensive inventory of all responsibilities assigned to this position.

Qualifications

• BS or MS in Computer Science, Computer Engineering, or a related field.

• Strong, demonstrated Fortinet and Cisco knowledge; certification a plus.

• Strong, demonstrated cloud knowledge; certification a plus.

• Strong understanding of networks and security systems for communication integrity.

• Experience with high-availability networks utilizing Fortinet and Cisco devices.

• Knowledge and experience with network security best practices.

• Experience with WAN/LAN/Wi-Fi technology.

• Experience with QoS, including voice prioritization.

• Cloud networking experience required in at least one of AWS, Azure, or Google Cloud.

• Experience with Software-Defined Networking and SD-WAN technologies, NFV orchestration, Network Functions Virtualization (NFV), or Virtual Network Functions (VNF).

• Experience with SDN/NFV platforms, cloud architecture, and network platform architecture and design.

• Scripting and programming knowledge for cloud and network automation.

• Demonstrated experience and knowledge of Artificial Intelligence/Machine Learning tools and techniques applied to network operations optimization (e.g., AIOps platforms, predictive network analytics, automated root-cause analysis, intelligent alerting/anomaly detection).

• Demonstrated experience with the Model Context Protocol (MCP) or similar standards for connecting AI agents/LLMs to network infrastructure and operational tooling is a strong plus.

• Prior experience leading, mentoring, or providing technical direction to a team of network engineers.

• Fluent in English is required, Fluent in French

Nice-to-have qualifications

• Cisco and Fortinet, certification a plus

• AWS Certified Networking or similar is a plus

• Any related certification

Benefits

• Equal opportunity advocacy: We promote equality, creating a diverse and inclusive environment.

• Competitive compensation: Enjoy a competitive salary that rewards your contributions.

• Health and Wellness: We provide comprehensive medical coverage.

• Global collaboration: Join a world-class team with a global presence and international clients.

• Investment in you: We invest in your growth and development, valuing our employees as top talent.

• Work-life balance: We ensure a healthy work-life balance for your well-being.

• Training support: We offer a comprehensive learning and development program.

• Personalised approach: We prioritise personal connections, and caring for you beyond your professional role.

We offer benefits tailored to each location, considering the specific regulations and conditions of each country. These will be discussed with candidates during the selection process.