About Webb Fontaine

Founded in 2002, Webb Fontaine is a global trade technology company headquartered in Dubai, with projects spanning the Middle East, Africa, Asia, South America and beyond. We partner with governments worldwide, providing cutting-edge solutions to boost their revenue by streamlining trade and logistics operations across the entire trade spectrum.

At Webb Fontaine, we're crafting a legacy of innovation with a mission to transform the landscape of trade through technology. This wouldn’t be possible without our team of exceptional individuals who are at the core of our success.

Position Summary

We are looking for a motivated and detail-oriented Technical Support / Java Developer to join our team for long-term collaboration. This role involves providing technical support on-site and contributing to software development activities, primarily using Java technologies. The ideal candidate should be proactive, eager to learn, and capable of troubleshooting technical issues across software, infrastructure, and basic network layers.

Location: Kathmandu, Nepal
Working Arrangement: On-site
Office Hours: 9:00 AM - 5:00 PM
Working Days: Sunday - Friday

Key responsibilities

• Provide on-site technical support for deployed applications and environments
• Investigate and resolve issues related to Java-based backend systems
• Collaborate with development teams to fix bugs and apply patches
• Support and maintain JasperReports-based reporting solutions
• Monitor application and system health using tools like Grafana and Kibana
• Perform basic Linux system administration tasks
• Troubleshoot basic network connectivity and configuration issues

Qualifications

• Degree in IT
• Minimum 5 years of related experience
• Solid knowledge of the Java programming language
• Experience with Spring Framework and Spring Boot
• Good understanding of Relational Databases (especially PostgreSQL)
• Ability to write and optimize custom SQL queries
• Familiarity with JasperReports for report generation
• Experience with the Maven build tool
• Hands-on experience with Docker
• Basic knowledge of Linux and terminal operations
• Familiarity with monitoring/logging tools like Grafana and Kibana
• Basic understanding of networking and ability to troubleshoot connectivity issues
• Good command of English (written and spoken)

Nice-to-have qualifications 

• Strong problem-solving and communication skills
• Willingness to learn and adapt to new tools and technologies
• Ability to work independently and on-site with minimal supervision
• Collaborative mindset and a proactive attitude

Benefits

• Equal opportunity advocacy: We promote equality, creating a diverse and inclusive environment.
• Competitive compensation: Enjoy a competitive salary that rewards your contributions.
• Health and Wellness: We provide comprehensive medical coverage.
• Global collaboration: Join a world-class team with a global presence and international clients.
• Investment in you: We invest in your growth and development, valuing our employees as top talent.
• Work-life balance: We ensure a healthy work-life balance for your well-being.
• Training support: We offer a comprehensive learning and development program.
• Personalised approach: We prioritise personal connections and caring for you beyond your professional role.

We offer benefits tailored to each location, considering the specific regulations and conditions of each country. These will be discussed with candidates during the selection process.