About Webb Fontaine

Founded in 2002, Webb Fontaine is a global trade technology company headquartered in Dubai, with projects spanning the Middle East, Africa, Asia, South America and beyond. We partner with governments worldwide, providing cutting-edge solutions to boost their revenue by streamlining trade and logistics operations across the entire trade spectrum.

At Webb Fontaine, we’re crafting a legacy of innovation with a mission to transform the landscape of trade through technology. This wouldn’t be possible without our team of exceptional individuals who are at the core of our success.

Position Summary

We are looking for a Senior Product Manager with proven experience in the electronic payments and payment gateway sector, fluent in both English and French, to join one of our specialized product teams. This role is critical to driving product innovation and excellence in a domain that demands precision, compliance, and customer trust.

The team already includes a Product Manager and operates across multiple countries. As the most senior product role in the team, you will take full ownership of the product vision, strategy, and execution. You are expected to bring in deep industry knowledge, strong product management discipline, and the ability to mentor and lead the existing team.

Key responsibilities

Domain-Specific Learning

• Proactively learn and understand the electronic payments and payment gateway ecosystem, including industry standards, regulations, and customer expectations.

• Gain in-depth knowledge of the product’s current capabilities and technical foundations.

Product Vision and Strategy

• Define, articulate, and own the product vision and strategic direction, ensuring alignment with business and client goals.

• Create and maintain a product roadmap that prioritizes key initiatives and drives value for clients and end users.

• Serve as the product thought leader within the team, mentoring the Product Manager.

Market Research and Requirement Gathering

• Conduct market and competitor research to identify opportunities and stay ahead of industry trends.

• Engage in customer discovery through interviews and research to uncover unmet needs and translate them into actionable product improvements.

• Gather, refine, and document product requirements in the form of user stories and specifications.

Product Delivery Oversight

• Lead the end-to-end product lifecycle, from ideation through delivery and iteration.

• Ensure alignment with agile methodologies and drive a continuous delivery approach.

• Collaborate closely with engineering, QA, and other stakeholders to deliver timely, high-quality releases.

Stakeholder Communication

• Communicate product progress, decisions, and performance to internal and external stakeholders.

• Bridge technical and non-technical stakeholders through clear and persuasive communication.

• Represent the product team in strategic discussions, and manage expectations across functions and regions.

Qualifications

• Minimum 5–7 years of product management experience, with at least 3 years in electronic payments, fintech, or payment gateways.
• Strong track record of owning and delivering products in regulated or high-availability environments.
• Demonstrated ability to define and execute product strategy independently.
• Strong leadership capabilities with a collaborative and mentoring approach to team development.
• Excellent communication, negotiation, and stakeholder management skills across technical and non-technical teams.
• Deep knowledge of Agile methodologies, backlog refinement, and release planning.
• Experience working across international teams or with multi-country product deployments is a plus.
• Fluency in English and French is required.

Benefits

• Equal opportunity advocacy: We promote equality, creating a diverse and inclusive environment.
• Competitive compensation: Enjoy a competitive salary that rewards your contributions.
• Health and Wellness: We provide comprehensive medical coverage.
• Global collaboration: Join a world-class team with a global presence and international clients.
• Investment in you: We invest in your growth and development, valuing our employees as top talent.
• Work-life balance: We ensure a healthy work-life balance for your well-being.
• Training support: We offer a comprehensive learning and development program.
• Personalised approach: We prioritise personal connections, and caring for you beyond your professional role.

We offer benefits tailored to each location, considering the specific regulations and conditions of each country. These will be discussed with candidates during the selection process.