About Webb Fontaine

Founded in 2002, Webb Fontaine is a global trade technology company headquartered in Dubai, with projects spanning the Middle East, Africa, Asia, South America and beyond. We partner with governments worldwide, providing cutting-edge solutions to boost their revenue by streamlining trade and logistics operations across the entire trade spectrum.

At Webb Fontaine, we're crafting a legacy of innovation with a mission to transform the landscape of trade through technology. This wouldn’t be possible without our team of exceptional individuals who are at the core of our success.

Position Summary

We welcome an experienced  Systems/DevOps Engineer who will be responsible for designing, implementing, and maintaining complex systems and infrastructure, ensuring optimal performance, security, and reliability. This position requires a blend of engineering expertise and operational skills to support the organization's technology initiatives.

Key responsibilities

1. System Design and Implementation:

• Collaborate with cross-functional teams to design and implement scalable systems that meet business needs.
• Develop and maintain system architecture documentation and SRS.
• Experience designing, deploying, and managing Linux (RedHat), Windows server technologies, on-premises and in the Cloud (Azure/AWS/GCP), VMWare, and physical hardware
• Subject Matter Expertise with high-performance storage hardware solutions, Fiber channel SAN fabrics, and NAS solutions including replication to DR sites
• Implement and manage high-performance, highly available, secure, and scalable enterprise storage solutions including SAN storage systems, NAS, and Hyper-Converged Infrastructure (HCI) technologies
• Design, implement, manage, and monitor physical infrastructure ensuring that hardware and software are compliant with company standards and optimizing enterprise-wide architecture to ensure availability and capacity to meet business needs
• Install, Manage, and troubleshoot VMware vSphere 6.7/7.0
• Design and manage systems in multi-datacenter environments, including HA/DR design
• Coordinate and perform system patching for ESXi hosts
• Experience with Active Directory including but not limited to Group Policies, DNS, DHCP, ADFS, and Certificate Authority after-hour alerts

2. Operational Management:

• Monitor system performance and troubleshoot issues to ensure high availability.
• Implement automation tools and processes to enhance efficiency in system operations.

3. Security and Compliance:

• Ensure systems comply with industry standards and security protocols.
• Conduct regular security audits and implement necessary updates.

4. Collaboration and Mentorship:

- Work closely with development teams to integrate applications into the infrastructure.

- Mentor junior engineers, providing guidance on best practices in systems engineering and DevOps methodologies.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 5 years of experience in systems engineering or DevOps roles.
• Proficiency in cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes).
• Strong knowledge of scripting languages (e.g., Python, Bash) for automation tasks.
• Experience with tools (e.g., Jenkins, GitLab CI) to streamline deployment processes.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Cloud experience in AWS, Azure, Google
• Demonstrated experience in supporting services (DNS, DHCP, Web Server, Proxy, Mail, NTP, AntiVirus, SSL Certificates)
• Experience with different file-hosting services, and virtualization solutions (particularly with VMware)
• Experience in managing enterprise-wide data backup and recovery, security/vulnerability tools, implementation, and configuration
• Knowledge of OpenLDAP and Active Directory
• Experience with Single Sign-On implementation (SAML and OAuth)
• Experience with configuration management tools (Ansible)
• Experience with monitoring systems (Nagios, Zabbix, Pager Duty)
• Experience with ELK, is a plus
• Fluency in English

Benefits

• Equal opportunity advocacy: We promote equality, creating a diverse and inclusive environment.
• Competitive compensation: Enjoy a competitive salary that rewards your contributions.
• Health and Wellness: We provide comprehensive medical coverage.
• Global collaboration: Join a world-class team with a global presence and international clients.
• Investment in you: We invest in your growth and development, valuing our employees as top talent.
• Work-life balance: We ensure a healthy work-life balance for your well-being.
• Training support: We offer a comprehensive learning and development program.
• Personalised approach: We prioritise personal connections, and caring for you beyond your professional role.

We offer benefits tailored to each location, considering the specific regulations and conditions of each country. These will be discussed with candidates during the selection process.